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Boutique Coordinator Job Description

Boutique Coordinator (Part Time)

Job Description

Revelle Bridal is a luxury bridal boutique featuring a curated collection of wedding dresses for the modern bride. We are currently looking for an experienced, hardworking, customer oriented Boutique Assistant to ensure the smooth running of in store retail operations. The position will require evening and weekend availability.

The boutique coordinator responsibilities include:

Welcoming brides and guests to our shop
Ensuring the proper safety protocols are followed.
Monitoring customer activities
Processing customer payments using the shop’s POS.
Assisting Bridal Stylists with appointments
Informing customers of shop promotions to encourage purchases
Sanitizing in between appointments
Ensuring that water is ready for each fitting room upon their arrival.
Performing end of day cleaning duties, which includes wiping down windows, mirrors and fixtures as well as sweeping and mopping the shop floor.
Maintaining an in depth knowledge of store items to provide advice and recommendations as needed.
Set up appointments
Answer telephone calls
Accurately complete sales transactions and necessary paperwork
Assist with the planning and coordination of events and in-store promotions
Maintain housekeeping standards in the shop
Ensure the shop is consistently up to boutique standards
Set up displays and merchandise
Filing invoices
Accessories appointments
Assisting with pre-consultation phone calls with brides.

The successful candidate must possess the following qualities:

Well organized
Upbeat personality and Self-Motivated
Reliable
Positive Attitude
Team oriented
Good listening skills
Eye for detail
Patient & Understanding
Fashionable
Excellent customer service
Strong communication skills

Previous experience in customer service is mandatory. Previous retail or selling bridal gowns or high fashion preferred but not mandatory. You must be comfortable working on a team and have the ability to work independently and under pressure as well as the capability to maintain composure in a fast-paced, sometimes stressful working environment.

Requirements:

Strong communication skills in English, French would be an asset
Computer & Social Media literate
Excellent communication and organizational skills
Customer service oriented
Highschool diploma or equivalent is preferred
Ability to lift 20 pounds or more
Flexible Schedule – Evenings, Weekends, and Weekdays

Compensation: Hourly
Job Type: Part-time

Experience:

Customer Service (2 years)
Language:
- English (Required)
- French (Asset)

PLEASE SEND A COVER LETTER DESCRIBING WHY YOU WOULD BE THE BEST CANDIDATE FOR THIS POSITION ALONG WITH YOUR CURRENT RESUME TO OUR ATTENTION. WE WILL NOT REVIEW ANY APPLICATIONS WITHOUT A CREATIVE COVER LETTER.

Job Type: Part-time
Job Types: Part-time, Contract
Salary: Starting at $17.00 per hour

Bridal Stylist Job Description

Bridal Stylist (Part Time)

Job Description

Revelle Bridal is a luxury bridal boutique featuring a curated collection of wedding dresses for the modern bride. We are currently looking for an experienced, professional, and passionate bridal stylist for our growing team. The position will require evening and weekend availability.

As a Bridal Stylist with Revelle, your main role will be to assist customers while they are shopping for their wedding gown or accessories as well as ensuring that the boutique is well maintained and is held to the standards of Revelle. You will be working one on one with each bride and helping them navigate our selection of gowns and accessories as well as providing professional knowledge and expertise when it comes to making their purchase.

The Bridal Stylist is primarily responsible for making the wed-to-be and their guests feel happy and comfortable throughout their consultation with the objective of making the sale. You will be responsible for pre-selecting gowns and conducting the necessary research regarding the bride’s style and vision in order to be prepared well for each consultation. During the consultation, you will demonstrate your knowledge of Revelle’s wedding gown and accessory collection in order to build the trust necessary to get the sale.

The Bridal Stylist is an individual who is friendly and welcoming; well organized and highly motivated to meet individual and team sales goals. The Bridal Stylist role has a positive impact on the entire Revelle Bridal team, our clients, guests, suppliers and the local wedding industry community as a whole.

The successful candidate must possess the following qualities:

Upbeat personality and Self-Motivated
Reliable
Positive Attitude
Team oriented
Good listening skills
Eye for detail
Patient & Understanding
Fashionable
Excellent customer service
Strong communication skills
Comfortable appearing on video for Social Media
Comfortable producing video for Social Media

Previous experience selling bridal gowns or high fashion is preferred but not mandatory. You must be comfortable working on a team and have the ability to work independently and under pressure as well as the capability to maintain composure in a fast-paced, sometimes stressful working environment.

Requirements:

Strong communication skills in English, French would be an asset
Computer & Social Media literate
Excellent communication and organizational skills
Customer service oriented
Ability to lift 20 pounds or more
Flexible Schedule – Wednesdays, Thursdays, Fridays, Saturdays & Sundays

Responsibilities:

CLIENT SERVICE

Greeting clients upon entry and catering to client requests as required
Ensuring clients are served in a timely manner according to scheduled appointments Assisting clients with dress & accessories selection and fitting
Providing clients with guidance and advice on dress and accessories
Offering virtual appointment consultations upon request

Build a rapport with customers, their families and bridal parties by listening and identifying their gown criteria and assist them in finding their wedding dress
Assist and provide advice to customers and bridal parties when choosing their dress
Share your knowledge and excitement about the latest trends in bridal
Be honest and tell it like it is in the fitting room, giving tactful, honest feedback and guidance to customers on style, trends and fit
Conducting pre-consultation appointments as assigned
Completing research and preparation for each client in advance of each consultation
Checking out each customer and processing payments
Set up and conduct appointments
Following up with potential sales leads
Creating best sales practices and optimizing our customer’s overall shopping experience
Accurately complete sales transactions and necessary paperwork
Assist with the planning and coordination of events and in-store promotions
Maintain housekeeping standards in the shop
Ensure the shop is consistently up to boutique standards
Set up displays and merchandise
Staying up to date and current on all product knowledge related to our gowns, accessories and designers
Periodically studying and reviewing all PK material to ensure knowledge of each designer and all collections is satisfactory
Booking appointments for consultations via telephone, email or online booking system
Answering telephone when possible and/or retrieving voice messages and following up as
required
Various clerical, filing and administrative duties as required
Participating in training, meetings, and other events related to designer PK
Filming and photographing products for the purpose of creating content for social media and / or website content