F a q

Ottawa wedding dresses

Here are the answers to your most common questions. If you don't see your answer here, please contact us directly and we will respond to your concerns and enquiries. 


Q. When should i start dress shopping ? 

We've recently started carrying a collection of gorgeous wedding dresses from some amazing up and coming designers. We are looking forward to receiving all of the sample dresses we ordered from these designers and are pleased to be able to order any dress style you wish from any of the designers we carry. The lead time varies by designer but usually it takes between 6 to 8 months to receive your dress.  Of course, our pre-loved and sample inventory are strictly off-the-rack which means you purchase the dress available and bring it home with you right away. 


Q. What Happens during my fitting ? 

We schedule our appointments in 1.25 hour time slots in order to give you the personalized service that you deserve.  A bridal stylist will be assigned to you to find you the perfect dress according to your style preference and budget. We never book more than 2 fittings at a time so that our bridal stylists can focus on providing you with the incredible bridal experience that your deserve. 


Q. Do I need an appointment?

By booking an appointment, you ensure that you have a dedicated stylist working with each bride. Walk-ins are welcome, as long as we do not have a prior appointment booked. Book your appointment here.


Q. Where should i go for dress alterations ? 

Your wedding dress is a very special purchase so we only recommend the best when it comes to alterations. Revelle Bridal works with an in-house seamstress, Teresa, who has over 16 years of bridal experience.  She has extensive experience when it comes to wedding dresses so we trust her to take care of all your alteration needs. Once you have chosen your dress from the Revelle Bridal inventory, we would be happy to set you up with an appointment with Teresa to get a quote on your alterations needs. 


Q. When should I order my wedding gown?

Giving yourself 7-10 months prior to your wedding day is a stress free way to order. The dresses are made to order and can take 4-6 months to make. When factoring in alteration time it can take up to 6-8 months to have your gown in-hand and fitting perfectly for the big day. 


Q. What is the price range of your bridal collection?

Our gowns range from $1,000 to $3,600. We also carry a curated collection of pre-loved dresses. We recommend you come into the shop to see our current dress selection.


Q. What are the sample sizes in store?

Our sample gowns range from size 6 to 12. We do our best to buy average sizing to be able to fit as many women as possible. Many of the designers we carry offer plus sizes as well. Do not hesitate to contact us with specific questions about sizing.


Q. Is there anything I need to bring to my appointment?

Bringing a pair of heels at the height you plan to wear on your wedding day is highly recommended. You should also wear a strapless bra and wear light or nude undergarments.


Q. Is there parking nearby?

There is lots of free parking on the side streets around the shop, and you can also pay to park right out front. 


Q. What is your return policy ?

Revelle Bridal does not accept any exchanges or refunds once you have purchased your dress.